We recommend having the following computer requirements:

  • IBM-compatible computer
  • Windows Vista or later
  • Microsoft Office 2010 Professional Plus- Will be sent to students before first class
  • 1 GHz CPU or higher
  • 1 GB RAM
  • Internet access (high speed Internet requried)
  • Internet Explorer 8.0 or later (Google Chrome & Mozilla Firefox are also compatible browsers)
  • DVD/CD-ROM
  • Sound card and speakers
  • 1024x768 or higher resolution monitor

Dial the voicemail access number (740) 477-7777. When you hear the system greeting, press # and enter your extension number and password, followed by #.

If you need assistance in reaching your voicemail, please contact the IT Helpdesk at (740) 420-5907.

If you would like to skip the user’s greeting, simply press # when you start to hear their greeting play. Please start recording your message after you hear the tone.

While on a call, hit the “transfer” button on the telephone. Type in the desired extension and hit the “Transfer” button again to confirm the switch.

Using ShoreTel Communicator: While on the call, click on the “Transfer” button. Type in the name or extension of the desired recipient, and click “Enter.”

When dialing to an outside number, please press “2” before dialing the desired number. You will hear the dial tone change pitches after pressing “2”. That indicates you have been directed to start dialing.

Each extension is assigned a long distance code when the extension is established. If you do not know your long distance code, please contact the IT Helpdesk at (740) 420-5907.

Make sure you have had your machine properly connected to our network by a Helpdesk technician. If you are trying to connect to the OCUNet Wi-fi, please stop by the IT HelpDesk for assistance. 

No. Any device that can distribute OCU’s network is prohibited. Therefore any device that has a wireless distribution or sharing feature must be disabled while on OCU’s campus. Any other devices that seeks to bypass OCU’s internet filtering systems/firewall is also strictly prohibited.

If you are using one of our Lab computers, make sure you are logged into the computer using "your" username and password.
Aso make sure that you are printing to the correct printer.
Make sure that the printer is not out of paper.
If this doesn't resolve your issue, please contact the IT Helpdesk at (740) 420-5907.

This page is iPrism. Your login credentials are your OCU username and password. iPrism is our internet filtering system that is used here at OCU. page is what we use to verify that the individual is allowed to access OCUNet. Once you login to iPrism, you will be able to browse the web normally.

Please stop by the Helpdesk and ask them to add money to your printing account. Students' printing accounts can only be credited once per semester, with increments of $25 being added to the account.

Make sure you have correctly logged into the machine with your username and password. If you still do not see your network drives, please log off of the machine and log back in again. This will refresh the connection with the network.

It is the policy at Ohio Christian University to protect all personal privacy information when using common area printers. This may be accomplished  by:

1 - selecting the secure print option described in this procedure. 

2 - being present at the printer when the information is produced to secure it.

3 - ensuring no personal information is contained in the documents being produced.

No printed documents are to be printed by faculty or staff members without these protections being considered.

 

When printing from your computer:

Click on PRINT

Select the Printer you wish to print to

Under the printer name click on PRINTER PROPERTIES

Under Job Type Select SECURE PRINT

Enter a 4 to 10 digit code of your choosing

Enter confirmation code (same code)

Click OK at bottom right

Then click print

 

When at the printer:

Select Job Status button on left

Select Secure Print Jobs tab on screen

Select your print job

Enter Code

Press ok

Press Release All

Yes. You will need to login to SONISWeb and write down your SONIS ID number starting with the first two letters of your last name, added with a 7-digit code. This is your unique ID that you will need to know during your time at OCU. You will need to click print on the document. At our printer stations, you will need to type in your seven digit SONIS ID number in the EQUITRAC unit mounted on the wall, and hit "Enter".

To log into a workstation you will need a username and password. Your username is commonly your first initial of your first name, followed by your full lastname; it should also be the same username as your OCU Webmail, SonisWeb, & E360. Your password is initially your birthdate in six-digit birthday. (i.e. if you birthday is January 1, 1980, then your password is '010180').

If you need a password reset for any of your accounts, please contact our IT Help Desk at (740) 420-5907.

  1. Log into webmail, mail.ohiochristian.edu
  2. Click on 'Options', and then 'Rules'.
  3. Change Type to 'Forward', click the Create button.
  4. Type 'forward' in rule name.
  5. Type your email adddress in the 'To' field.
  6. Click "Ok" on message that says it will apply to all new email.

In this day and age where there are essentially millions or viruses, protecting your computer is vital. The IT Helpdesk is responsible for over 400 staff, faculty, and mobile lab computers. The Ohio Christian University IT Department recommends downloading a free-software called Microsoft Security Essentials. 

Microsoft Security Essentials is a free antivirus software product for Microsoft Windows operating systems, providing protection against types of malware, viruses, trojans, and rootkits. In addition, most of OCU's computers are also protected by Malwarebytes Anti-malware software. This combination of the two programs increases the ability to help protect the user from harmful material.

Other Antivirus programs such as Norton, AVG, Avira, and Avast are all sufficient programs and are compatibile with OCU's systems, however, some require a paid subscription or may not provide adequate protection from harmful material.

 

To download Microsoft Security Essentials, please click here.

IMAP: Internet Message Access Protocol - is one of many e-mails protocol that allows an e-mail client to access e-mail on a remote mail server.  The IMAP protocol specifically allows simultaneous access by multiple clients and provides means for clients to detect changes made to the mailbox by other, connected, clients.  (This allows the mailbox to look the same across various devices such as mobile phones and web browsers) OCU uses IMAP for mobile devices to retrieve e-mail

IT: Information Technology - is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise.

LAN: Local Area Network - is a computer network that interconnects computers in a limited area such as a home, school, computer laboratory, or office building using network media. OCU on campus network is a LAN

LMS: Learning Management System - is a software application for the administration, documentation, tracking, reporting and delivery of education courses or training programs. (online classes – like Blackboard) OCU uses E360 - Edvance360

OS: Operating System - is a collection of software that manages computer hardware resources and provides common services for computer programs. The operating system is a vital component of the system software in a computer system. Application programs usually require an operating system to function. OCU currently uses Microsoft Windows

PC: Personal Computer - A personal computer a computer whose original sales price, size, and capabilities make it useful for individuals.  A personal computer that runs Microsoft Windows, as opposed to one that runs another operating system such as Macintosh OS X, Linux or UNIX.

PoE: Power over Ethernet - is standardized system to pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to such devices as network hubs, wireless access points or closed-circuit TV cameras. OCU uses PoE to power its phones and wireless access points

RDP: Remote Desktop Protocol - is a proprietary protocol developed by Microsoft, which provides a user with a graphical interface to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.  OCU uses RDP to remotely control servers and workstation

RFID: Radio-frequency identification - is the use of a wireless non-contact system that uses radio-frequency electromagnetic fields to transfer data from a tag attached to an object, for the purposes of automatic identification and tracking.  OCU ID cards use RFID for access to dorms, cafeteria, and chapel

SIS: Student Information System - is a software application for education establishments to manage student data. (student records) OCU uses SONIS

TCP/IP: Transmission Control Protocol / Internet Protocol - is the set of communications protocols used for the Internet and similar networks, and generally the most popular protocol stack for wide area networks.

VNC: Virtual Network Computing - is a graphical desktop sharing system that allows a user to remotely control another computer. It transmits the keyboard and mouse events from one computer to another, relaying the graphical screen updates back in the other direction, over a network.  OCU uses VNC to remotely control servers and workstation

VoIP: Voice over Internet Protocol - is the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet or campus networks. OCU uses a VoIP telephone system by ShoreTel

VPN: Virtual Private Network – is a method used to extend a private network and the resources contained in the network across public networks like the Internet.  OCU off campus employees use VPN to connect to the campus network

WAN: Wide Area Network - is a network that covers a broad area (i.e., any telecommunications network that links across metropolitan, regional, or national boundaries) using private or public network transports.  OCU connects to its other campus locations using a WAN

WAP: Wireless Access Point - is a device that allows wireless devices to connect to a wired network using Wi-Fi.

Wi-Fi: Wireless Fidelity - is a popular technology that allows an electronic device to exchange data wirelessly using radio waves over a computer network, including high-speed Internet connections.

You will need the Groupwise Desktop Client (not webmail) to send HTML.

For HTML file attached to email, start at #1.

For HTML file saved to computer or network drive, start at #2.

  1. Save the HTML attachment to a location on your computer or network drive.

    • Right-click on the attachment icon in your email message 
    • Click "Save as"
    • Browse to a file location you can remember, such as Desktop or My Documents
    • Click "Save"
  2. Start a new email message
  3. Click in the Message area (do not type anything)
  4. Press F11 or choose "File">"Retrieve"
  5. Locate and select the HTML file on your computer or network location
  6. Click "Open"
  7. Address and send your email as usual

 

Tags:

 

1. Log into your OCU Webmail at mail.ohiochristian.edu

2. Once logged in click on "Tools" (gear icon)

3. Click on "Compatibility View Settings"

4. Type mail.ohiochristian.edu > Click 'Add' > Click 'Close'

5. You will need to exit off of Internet Explorer and re-open it.

 

For a more detailed guide with images, please click on the download below.

Downloads

Need to know how to change your password? Use the video below as a tutorial to help you get your password changed.

Experiencing difficulty checking email with Internet Explorer? Unable to delete emails? In the Fall of 2013, Microsoft rolled out a new version of Internet Explorer (version 11) to all of it's users on Windows Vista, Windows 7, & Windows 8 users. When this was released, we started to experience extreme difficulty with it the browser being compatible with our email systems. Currently, Novell WebAccess will work if compatibility view is enabled. Please watch the video below for an easy tutorial guide on "How to enable Compatibility view settings". 

Need to know how to uninstall a program? Use the video below as a tutorial to help walk you through the process.

Having issues installing Microsoft Office 2010? Please watch this video to assist in the installation process.